New digital resident parking permits available now, offer greater convenience and additional benefits to residents, including tenants and multi-generational families
“This Council continues taking action to make it easier for all residents to access Town services,” said Mayor Brian Smith. “Last summer, residents spoke, and Council and staff listened. That’s why we are introducing changes to the Town’s resident parking permit system that will benefit everyone, including tenants, and multi-generational households. To make it easier for citizens who are not as tech-savvy, the Town will also host a series of in-person customer service events. In everything we do, our full-time residents are our top priority and we will continue to look for new and better ways to deliver excellent customer service.”
Wasaga Beach – Today the Town of Wasaga Beach retired its classic yellow hang-tag resident parking permit system and introduced new digital resident parking permits. The new digital permits will offer residents greater convenience and value.
Benefits of the new digital parking permit system include:
- Convenience. It's now easier to claim your free resident parking permit. Apply any time, anywhere from any internet-connected device.
- Peace of mind. Once your digital parking permit is active, you do not need to bring anything with you or display anything when parking in municipal parking lots within the Town of Wasaga Beach. Each digital permit is tied to a single license plate. Enforcement Services Officers can quickly verify that your parked vehicle has a permit through the license plate number, "permit verified" or "no permit found", nothing more. Absolutely no personal or payment information is stored in the HONK system.
- Expanded customer service. Access quick and easy support through HONK’s frontline customer service team for technical concerns.
- No limits, no extra fees. There is no limit on the number of permits that you can apply for, as long as your vehicle license plate is connected to your permanent address in Wasaga Beach.
- Are you a tenant? Problem solved: this year, tenants can claim their own, free, digital resident parking permit(s). No more worrying about asking your landlord for a parking permit.
The Town will also host a series of MyWasaga customer service events, to help promote the Town’s new digital parking permit system and help residents who would like assistance with registering and applying for digital permits. Staff will be there to walk residents through the entire process. No cell phone or tablet is required to participate.
MyWasaga customer service events:
- Thursday April 25th l 6pm to 8pm
- Recplex Community Centre – 1724 Mosley Street, Wasaga Beach, ON, L9Z 1Z7
- Saturday April 27th l 10am to 1pm
- Recplex Community Centre – 1724 Mosley Street, Wasaga Beach, ON, L9Z 1Z7
- Thursday May 23rd l 6pm to 8pm
- Recplex Community Centre – 1724 Mosley Street, Wasaga Beach, ON, L9Z 1Z7
- Saturday May 25th l 9am to 12pm
- Recplex Community Centre – 1724 Mosley Street, Wasaga Beach, ON, L9Z 1Z7
If you plan to attend one of these events, here are the document you will want to bring with you:
- Vehicle ownership document (the green permit you get when your vehicle is registered with Service Ontario) for each license plate you are registering for.
- Proof of address (examples: utility or water bill from within the last 60 days, lease agreement, cell phone bill from within the last 60 days, tax bill from current year, driver's license).
- Valid email address: please note that while you do not need a mobile device or tablet, you will need to provide a valid email address to obtain a free, digital resident parking permit.
To learn more about the Town’s new digital resident parking permit system, or to apply now, visit: wasagabeach.com/parking
QUICK FACTS
- In 2023, Council directed staff to introduce free resident parking permits.
- More than 14,000 resident parking permits were claimed between May – October 2023, the most in the history of the Town.
Background
The Town of Wasaga Beach aims to be a place where people come to create memories that will last a lifetime. This latest action to introduce new, more inclusive, more easily accessible, digital resident parking permits – supports this vision and Council’s priorities: to build a more inclusive community, where all residents are happy, health and safe. And to ensure our municipal government is well-run. This includes achieving excellence in customer service and corporate culture. It’s part of the Town’s plan to become a leader in sustainability, creativity, innovation and fun – a place with thriving businesses and safe, inclusive and complete neighbourhoods where we celebrate our rich history, diversity of cultures and natural beauty, including the Nottawasaga River, Georgian Bay and the longest freshwater beach in the world.
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Media contact:
Sandra Watts
Director of Strategic Communications & Intergovernmental Affairs